Service Writer / Shop Manager
Position Details:
- Responsible for maintaining an efficient and quality operation of the Shop
- Oversee Shop personnel and daily operations
- Organize and prioritize workflow of Shop and Mechanics
- Schedule required service appointments
- File and process returns and warranty claims
- Ensure all equipment and tools are working properly
- Ensure cleanliness of the Shop, inside and out
- Ensure all employees are trained properly and follow procedures set forth
- Provide coaching to employees so they are aware of areas for improvement
- Monitor inventory levels and replenish supplies as needed
- Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management
- Ensure invoices are turned in daily
- Keep orderly records
Required Skills/Abilities:
- Experience repairing and maintaining trucks/trailers and heavy equipment, diagnosing abilities
- Exhibit teamwork skills
- Good organizational skills
- Have an understanding of safe job practices
- Valid driver's license
- Must maintain flexibility in schedule during the busy season
Fleet Includes:
- Excavating Trucks/Trailers and Equipment
- Over the Road Trucks/Trailers
Benefits:
- Health and dental insurance with optional Health Savings Account
- USAble supplemental insurances
- Retirement plan with company match
- Employer-paid life insurance
- Vacation time
- Paid holidays
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