Service Writer / Shop Manager


Position Details:

  • Responsible for maintaining an efficient and quality operation of the Shop
  • Oversee Shop personnel and daily operations
  • Organize and prioritize workflow of Shop and Mechanics
  • Schedule required service appointments
  • File and process returns and warranty claims
  • Ensure all equipment and tools are working properly
  • Ensure cleanliness of the Shop, inside and out
  • Ensure all employees are trained properly and follow procedures set forth
  • Provide coaching to employees so they are aware of areas for improvement
  • Monitor inventory levels and replenish supplies as needed
  • Evaluate and document any return job problems and be able to remedy the problem and communicate this to upper management
  • Ensure invoices are turned in daily
  • Keep orderly records


Required Skills/Abilities:

  • Experience repairing and maintaining trucks/trailers and heavy equipment, diagnosing abilities
  • Exhibit teamwork skills
  • Good organizational skills
  • Have an understanding of safe job practices
  • Valid driver's license
  • Must maintain flexibility in schedule during the busy season


Fleet Includes:

  • Excavating Trucks/Trailers and Equipment
  • Over the Road Trucks/Trailers 


Benefits:

  • Health and dental insurance with optional Health Savings Account
  • USAble supplemental insurances
  • Retirement plan with company match
  • Employer-paid life insurance
  • Vacation time
  • Paid holidays

Do you have questions for us?

701-282-8551 (West Fargo)

701-751-9551 (Bismarck)

701-751-9551 (Bismarck)